Parents Feedback of Summer 2022
Dear Parents Pugmarks has been organising Summer Camps for young people since 1999. Over the years we have grown by focusing on the feedback received from the campers and their parents and making necessary changes in our programs. Initially we collected the feedback by means of printed paper forms. At the end of each season, our Pune and Mumbai offices used to have stacks of the filled up forms. As soon as the season ended we would pore over them and make notes for the next season. Since 2020 we have digitised not only our camp safety management system, but also the collection of feedback forms. Summer 2022 was a very fulfilling season for us because it came after a forced break of 2 years brought about by CoVid. We are launching our Summer Camps for 2023 and we thought it would be useful to share some of the findings from the analysis with you. Summer camps 2023 We feel that these insights will help you relieve your anxiety in enrolling your ward for a camp with Pugmarks.Many of the parents have given useful suggestions and comments on the pre camp meetings, pick up/drop points and changes to the itineraries. We are thankful for these and we have incorporated them into this year’s Camps. There have been a few complaints about cleanliness of the bathrooms in the case ofcertain campsites. We have discussed these issues with our campsite partners andwe will also ensure that our volunteers continue to brief the campers to keep their rooms and bathrooms clean so that other campers can use them without any complaints. We thank all the parents for their feedback and urge more parents to respond to us. Team Pugmarks